• FACTORY-DIRECT INDUSTRIAL DEGREASERS • RTU & CONCENTRATED • 55-GALLON DRUMS • PALLET & BULK PROGRAMS • SOUTH FLORIDA FREE DELIVERY AVAILABLE

TERMS OF USE

Effective Date: July 31, 2026

Welcome to IndustrialDegreasersUSA.com ("Website"), owned and operated by MERYT LLC ("MERYT," "Company," "we," "our," or "us").

By accessing this Website, creating an account, requesting a quotation, placing an order, or purchasing any product, you agree to be bound by these Terms of Use. If you do not agree with these Terms, do not use this Website.


1. Eligibility

You represent that you are legally capable of entering into a binding agreement.

If purchasing on behalf of a company or other organization, you represent that you have authority to bind that organization.


2. Industrial Products

The products sold through this Website are professional industrial cleaning and maintenance products intended for commercial, industrial, governmental, institutional, and qualified consumer use.

Many products are intended for specific applications and should only be used according to their published documentation.


3. Product Information

While MERYT strives to maintain accurate product information, specifications, images, descriptions, packaging, pricing, and availability may change without notice.

Product photographs are for illustration purposes only.

Actual packaging, labels, colors, closures, pallet configurations, and container appearance may vary.


4. Customer Responsibility

Customers are solely responsible for determining whether a product is appropriate for their intended application before purchasing.

Prior to use, customers should review all applicable documentation, including:

Technical Data Sheets (TDS)

Safety Data Sheets (SDS)

Product specifications

Manufacturer recommendations

Applicable safety procedures

Customers are encouraged to contact MERYT before purchasing if they have questions regarding product compatibility, materials, intended applications, dilution requirements, or recommended use.


5. Safe Use

Products must be stored, handled, transported, diluted (when applicable), and used according to:

Manufacturer instructions

SDS documentation

Applicable OSHA regulations

Local regulations

State regulations

Federal regulations

Improper use may reduce product performance and create unsafe conditions.


6. No Performance Guarantee

Product performance depends on many factors beyond the control of MERYT, including but not limited to:

Surface condition

Contamination type

Application method

Dilution

Temperature

Exposure time

Operator technique

Equipment

Maintenance procedures

For this reason, MERYT does not guarantee that every product will satisfy every customer's intended application.


7. Orders

Orders are subject to acceptance.

MERYT reserves the right to:

refuse any order;

limit quantities;

cancel orders due to pricing errors or inventory issues; or

discontinue products without notice.


8. Pricing

Prices may change without prior notice.

Published prices do not constitute a binding offer until an order has been accepted.

Taxes, freight charges, hazardous-material fees (when applicable), liftgate services, inside delivery, residential delivery, and other transportation charges may be added.


9. Shipping

Shipping dates are estimates only.

Delivery times are controlled by freight carriers and parcel services.

MERYT is not responsible for delays caused by:

weather;

labor disruptions;

carrier delays;

customs;

government actions;

natural disasters; or

events outside our reasonable control.

Risk of loss transfers in accordance with the applicable shipping terms stated on the order.


10. Inspection Upon Delivery

Customers must inspect all shipments immediately upon delivery.

Visible freight damage, shortages, or discrepancies must be documented with the delivering carrier before signing the delivery receipt whenever possible.

Any shipping-related issues should be reported promptly to MERYT so that we may assist in the carrier claims process.

Failure to inspect shipments in a timely manner may affect the ability to pursue carrier claims.


11. Returns and Refunds

Purchases are governed by the separate Return, Refund & Shipping Claims Policy, which is incorporated into these Terms by reference.

Unless expressly stated in that policy, products are sold as final sale.


12. Limited Manufacturer Warranty

MERYT warrants only that products manufactured by MERYT will be free from manufacturing defects at the time they leave our manufacturing facility.

This limited warranty applies only to verified manufacturing defects.

This warranty does not cover:

misuse;

improper storage;

contamination after delivery;

improper application;

use outside intended applications;

incompatibility with customer processes;

shipping damage caused by carriers;

accidents;

abuse;

negligence; or

normal product variation.

MERYT may, at its sole discretion, inspect, test, replace, or otherwise address products determined to contain a verified manufacturing defect.


13. Limitation of Liability

To the maximum extent permitted by applicable law, MERYT shall not be liable for indirect, incidental, consequential, punitive, special, or exemplary damages, including but not limited to:

lost profits;

production downtime;

labor costs;

equipment damage;

business interruption;

loss of contracts;

loss of goodwill; or

economic losses.

MERYT's total liability shall not exceed the purchase price paid for the specific product giving rise to the claim, except where prohibited by applicable law.


14. Indemnification

You agree to defend, indemnify, and hold harmless MERYT LLC and its officers, employees, managers, affiliates, distributors, and representatives from claims, damages, liabilities, losses, costs, and expenses arising from:

misuse of products;

violation of these Terms;

improper storage or handling;

unlawful use; or

negligence.


15. Intellectual Property

All website content, including text, graphics, product descriptions, photographs, logos, trademarks, software, videos, documents, and designs, is the property of MERYT LLC or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.


16. Export Compliance

Customers are responsible for complying with all applicable export, import, customs, sanctions, and trade regulations.


17. Governing Law

These Terms shall be governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Unless otherwise required by law, any dispute shall be brought in the appropriate state or federal court located in Florida.


18. Changes to These Terms

MERYT may update these Terms at any time.

Continued use of the Website following publication of revised Terms constitutes acceptance of the updated Terms.

19. SMS Messaging Terms

SMS Program

MERYT LLC may offer SMS text messaging for customers and individuals who expressly opt in to receive such communications.

Depending on the consent provided, SMS messages may include:

Quotes and quotation follow-ups

Invoices and payment links or reminders

Order confirmations and updates

Shipping and delivery notifications

Appointment confirmations and reminders

Customer support communications

Product information

Requested information and follow-up communications

AI Voice Agent follow-up

Marketing and promotional offers, when the recipient has separately opted in to receive marketing messages

Consent

Providing a mobile telephone number alone does not constitute consent to receive SMS messages.

Where SMS consent is offered through a website form, users must affirmatively select the applicable SMS consent checkbox. SMS consent checkboxes are optional and are not pre-selected.

Consent to receive marketing or promotional SMS messages is not a condition of purchasing any goods or services from MERYT LLC.

Message Frequency

Message frequency varies depending on your interactions with MERYT LLC, requests, orders, account activity, and the type of communications you have consented to receive.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to a message.

After receiving a STOP request, MERYT LLC will process the opt-out in accordance with applicable messaging requirements. You may need to provide consent again before receiving future SMS communications.

Help and Support

For assistance with SMS messages, reply HELP or contact MERYT LLC using the contact information provided on IndustrialDegreasersUSA.com.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless service provider and is outside MERYT LLC's complete control.

Age Requirement

The MERYT LLC SMS messaging program is intended for individuals 18 years of age or older.

Privacy

Information collected in connection with SMS messaging is handled in accordance with the MERYT LLC Privacy Policy.

The words Privacy Policy here should be a clickable link to:

industrialdegreasersusa.com/privacy-policy


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20. Contact Information

MERYT LLC
Miami, Florida, USA

For questions regarding these Terms, SMS messaging, products, orders, or customer support, please contact MERYT LLC using the telephone number, email address, or contact information published on IndustrialDegreasersUSA.com.

PRIVACY POLICY

RETURN, REFUND & SHIPPING POLICY

PRODUCT DISCLAIMER

AI VOICE AGENT DISCLOSURE

Calls may be answered or assisted by an automated AI Voice Agent for customer service, order assistance, appointment scheduling, and information requests. Conversations may be recorded or retained for quality assurance and customer support..