Effective Date: July 31, 2026

This Privacy Policy describes how MERYT LLC ("MERYT," "Company," "we," "our," or "us") collects, uses, stores, shares, and protects information when you visit IndustrialDegreasersUSA.com, request information, create an account, purchase products, submit a quote request, or otherwise interact with our website.

By using this Website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

Depending on how you use our Website, we may collect the following information:

Personal Information

Name

Company name

Billing address

Shipping address

Email address

Telephone number

Tax exemption information (when applicable)

Purchase history

Customer account information

Commercial Information

Products viewed

Products purchased

RFQ requests

Order history

Customer service communications

Technical Information

When you visit our Website, certain technical information may automatically be collected, including:

IP address

Browser type

Device type

Operating system

Pages visited

Date and time of visit

Referring website

Approximate geographic location

Website performance data

2. Payment Information

Payments are processed through third-party payment processors.

MERYT does not intentionally store complete credit card numbers, CVV codes, or other sensitive payment credentials on its own systems unless specifically required for a lawful business purpose and handled in accordance with applicable security standards.

Payment processors maintain their own privacy and security practices.

3. How We Use Information

Information may be used to:

Process orders

Ship products

Prepare quotations

Respond to customer inquiries

Verify transactions

Improve customer service

Improve our Website

Maintain customer accounts

Detect fraud

Prevent unauthorized activity

Comply with legal obligations

Send requested information

Provide technical documentation

Send order updates

Provide customer support

If you choose to receive marketing communications, we may also send product announcements, promotions, newsletters, and educational information. You may opt out of marketing emails at any time using the unsubscribe link or by contacting us.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to:

Maintain website functionality

Remember preferences

Improve user experience

Measure website traffic

Analyze website performance

Support security

Most browsers allow you to manage or disable cookies. Some website features may not function properly if cookies are disabled.

5. Analytics

We may use website analytics tools to better understand how visitors use our Website.

Analytics information is used to improve:

Navigation

Product information

Website performance

Customer experience

Marketing effectiveness

Analytics data is generally aggregated and is not intended to identify individual users.

6. Communications

When you contact MERYT by phone, email, website forms, chat, or other communication methods, we may retain those communications to:

Respond to your inquiry

Provide customer service

Improve support quality

Maintain business records

7. Product Documentation Requests

When customers request Safety Data Sheets (SDS), Technical Data Sheets (TDS), Certificates of Conformance (COC), quotations, or technical assistance, we may retain related correspondence as part of our customer service records.

8. Information Sharing

We do not sell your personal information.

We may share information only as reasonably necessary with:

Payment processors

Shipping carriers

Freight companies

Technology service providers

Website hosting providers

Customer communication platforms

Government authorities when required by law

Professional advisers, such as accountants or attorneys, when necessary for legitimate business purposes

Each provider receives only the information reasonably necessary to perform its services.

9. Business Transfers

If MERYT undergoes a merger, acquisition, corporate restructuring, or sale of assets, customer information may be transferred as part of that transaction, subject to applicable law.

10. Data Security

We use commercially reasonable administrative, technical, and organizational measures intended to help protect information from unauthorized access, disclosure, alteration, or destruction.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Data Retention

We retain information only for as long as reasonably necessary to:

Complete transactions

Maintain customer accounts

Comply with legal obligations

Resolve disputes

Enforce agreements

Maintain business records

Retention periods may vary depending on the nature of the information and applicable legal requirements.

12. Children's Privacy

This Website is intended for business and general consumer purchasing and is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13.

13. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those websites separately.

14. Your Choices

You may request to:

Update your contact information

Correct inaccurate information

Opt out of marketing communications

Close your customer account, subject to our legal and recordkeeping obligations

Certain information may be retained where required by law or necessary to complete ongoing business activities.

15. International Visitors

Our Website is operated from the United States.

If you access the Website from another country, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

16. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time.

The updated version will be posted on this Website with a revised Effective Date. Continued use of the Website after changes are posted constitutes acknowledgment of the updated policy.

17. SMS Privacy

Mobile phone numbers collected for SMS communications will not be sold or shared with third parties for their own marketing purposes. Phone numbers are used solely to provide requested communications, customer support, order updates, quotes, invoices, and promotional messages where consent has been provided.

18. Contact Us

MERYT LLC

Miami, Florida, USA

For questions regarding this Privacy Policy or your personal information, please contact us using the contact information provided on IndustrialDegreasersUSA.com.